I recently placed an order for a mustard and two aioli sauces. When I received my order it was incorrect, I think it had been mixed up with someone elseās. I called the 1-800- number and spoke to a customer service representative. The representative was very nice, apologized for the mistake and assured me my correct order would be Manet to me, and to keep the items that were initially sent by mistake. I received my corrrect order within 5 days ( I called on a Friday afternoon).
I am impressed how wonderfully this mistake was managed and will not hesitate to order again!